--- title: Stripe Connect Merchant Setup description: Instructions on setting up your organization's Stripe account --- [Skip to content](https://help.rafflebox.ca/stripe-connect-merchant-setup#main-content) [Raffle admin support](https://help.rafflebox.ca/kb-tickets/new) [![Rafflebox Logo\_Forest Green](https://help.rafflebox.ca/hubfs/Rafflebox%20Logo_Forest%20Green.svg)](https://rafflebox.ca/) Open main navigation Close main navigation - [Raffle admin support](https://help.rafflebox.ca/kb-tickets/new) - [rafflebox.ca](https://www.rafflebox.ca/) [rafflebox.ca](https://www.rafflebox.ca/) Welcome to Rafflebox's Help Center. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.rafflebox.ca/) 2. [How to Run a Rafflebox](https://help.rafflebox.ca/how-to-run-a-rafflebox) 3. [Stripe & Billing](https://help.rafflebox.ca/how-to-run-a-rafflebox#stripe-billing) # Stripe Connect Merchant Setup ## Instructions on setting up your organization's Stripe account Watch the How-To Video Below! --- ### **Business Type:** [**Non-Profit Onboarding (Board of Directors)**](https://help.rafflebox.ca/stripe-connect-merchant-setup#Non-Profit) [**Individual Onboarding (No Board of Directors)**](https://help.rafflebox.ca/stripe-connect-merchant-setup#Individual-Setup) --- ### **Non-Profit Onboarding** **1. Login to the Rafflebox Dashboard at [https://dashboard.rafflebox.ca](https://dashboard.rafflebox.ca)**     **Click on your username on the top right and click on "Account"** ![merch1.PNG](https://support.rafflebox.ca/hc/article_attachments/4405885415437/merch1.PNG) **2. Click on "Setup Stripe Connect"** ![stripe1.PNG](https://support.rafflebox.ca/hc/article_attachments/4406452213005/stripe1.PNG) **3. Select "Non-Profit" for your type of business. Then select "Non-profit organization" as your business structure.** **![](https://help.rafflebox.ca/hs-fs/hubfs/Page%201-png.png?width=465&height=436&name=Page%201-png.png)** **4. Enter your Organization Details such as organization name, and address and click Continue (Note - The name entered here should match what is on file with your bank)** ![](https://help.rafflebox.ca/hs-fs/hubfs/Page%202-png-1.png?width=399&height=946&name=Page%202-png-1.png) **5. Enter your personal information and select "I am a member of the governing board of this company". If you are the only one, select "Yes" and click Continue. If not, select "No" and click Continue.** ![](https://help.rafflebox.ca/hs-fs/hubfs/Page%203%20real-png-1.png?width=405&height=926&name=Page%203%20real-png-1.png) **6. To add additional board members, click "Add another director" and select Continue.** ![](https://help.rafflebox.ca/hs-fs/hubfs/Page%204-png.png?width=400&height=454&name=Page%204-png.png) **7. Enter in their info and select "Add".** ![](https://help.rafflebox.ca/hs-fs/hubfs/Page%205-png.png?width=397&height=429&name=Page%205-png.png) **8. Click Continue once you have all members added.** **![](https://help.rafflebox.ca/hs-fs/hubfs/Page%206-png.png?width=393&height=490&name=Page%206-png.png)** **9. Add a phone number for your organization.** **![](https://help.rafflebox.ca/hs-fs/hubfs/Page%207-png.png?width=385&height=331&name=Page%207-png.png)** **10. Review your information and click submit. If you notice any "Incomplete" error tags, click edit next to the error tag.** **![](https://help.rafflebox.ca/hs-fs/hubfs/Page%208-png.png?width=391&height=840&name=Page%208-png.png)** **11. You may be asked to verify your identity by uploading a copy of photo ID.** **![](https://help.rafflebox.ca/hs-fs/hubfs/Page%2010-png.png?width=391&height=745&name=Page%2010-png.png)** **12. When no "Incomplete" error tags are found, you can click "Agree and submit".** **13. Click on “Edit Bank Account”** ![stripe6.PNG](https://support.rafflebox.ca/hc/article_attachments/4406452298509/stripe6.PNG) **14. Enter your bank details and then hit OK.** ![](https://help.rafflebox.ca/hs-fs/hubfs/Rafflebox%20Merchant%20Setup%207-jpg.jpeg?width=492&height=542&name=Rafflebox%20Merchant%20Setup%207-jpg.jpeg) **Your merchant account is now setup and ready to use.** --- ### **Individual Onboarding**   **1. Login to the Rafflebox Dashboard at [https://dashboard.rafflebox.ca](https://dashboard.rafflebox.ca)**     **Click on your username on the top right and click on "Account"** ![merch1.PNG](https://support.rafflebox.ca/hc/article_attachments/4405885415437/merch1.PNG) **2. Click on "Setup Stripe Connect"** ![stripe1.PNG](https://support.rafflebox.ca/hc/article_attachments/4406452213005/stripe1.PNG) **3. Select "Individual or sole proprietorship" for your type of business. Click continue** ![](https://help.rafflebox.ca/hs-fs/hubfs/INDV%201-png.png?width=385&height=304&name=INDV%201-png.png) **4. Enter your personal information and click continue.** ![](https://help.rafflebox.ca/hs-fs/hubfs/INDV%202-png.png?width=372&height=883&name=INDV%202-png.png) **5. Enter your organization's website info and description.** ![](https://help.rafflebox.ca/hs-fs/hubfs/INDV%203-png.png?width=370&height=424&name=INDV%203-png.png) **6. Review your information and click submit. If you notice any "Incomplete" error tags, click edit next to the error tag.** ![](https://help.rafflebox.ca/hs-fs/hubfs/INDV%204-png.png?width=364&height=594&name=INDV%204-png.png) **7. You may be asked to verify your identity by uploading a copy of photo ID.** ![](https://help.rafflebox.ca/hs-fs/hubfs/INDV%205-png.png?width=385&height=687&name=INDV%205-png.png) **9. When no "Incomplete" error tags are found, you can click "Agree and submit".**   **10. Click on “Edit Bank Account”** ![stripe6.PNG](https://support.rafflebox.ca/hc/article_attachments/4406452298509/stripe6.PNG) **11. Enter your bank details and then hit OK.** ![Rafflebox\_Merchant\_Setup\_7.jpg](https://support.rafflebox.ca/hc/article_attachments/360081543812/Rafflebox_Merchant_Setup_7.jpg) **Your merchant account is now setup and ready to use** - [What You Need to Start A Rafflebox](https://help.rafflebox.ca/what-you-need-to-start-a-rafflebox#main-content) - [Licensing](https://help.rafflebox.ca/what-you-need-to-start-a-rafflebox#licensing) - [Example Raffle Rules](https://help.rafflebox.ca/what-you-need-to-start-a-rafflebox#example-raffle-rules) - [How to Run a Rafflebox](https://help.rafflebox.ca/how-to-run-a-rafflebox#main-content) - [Dashboard Guides](https://help.rafflebox.ca/how-to-run-a-rafflebox#dashboard-guides) - [In Support Of](https://help.rafflebox.ca/how-to-run-a-rafflebox#in-support-of) - [Stripe & Billing](https://help.rafflebox.ca/how-to-run-a-rafflebox#stripe-billing) - [How to Close Your Rafflebox](https://help.rafflebox.ca/how-to-close-your-rafflebox#main-content) - [Reporting](https://help.rafflebox.ca/how-to-close-your-rafflebox#reporting) - [In-Venue](https://help.rafflebox.ca/in-venue) [![Rafflebox Logo\_Tinted Highlight](https://help.rafflebox.ca/hubfs/Rafflebox%20Logo_Tinted%20Highlight.svg "Rafflebox Logo_Tinted Highlight")](https://rafflebox.ca) Rafflebox Help Center All Rights Reserved - Rafflebox, 2026