Message Centre FAQ
Frequently asked questions regarding Rafflebox's Message Centre capabilities
1. How does Message Center work?
If you're running a standard 50/50 raffle, you're eligible to receive automated jackpot reminder emails throughout your campaign, along with a winner announcement after the draw. These reminder emails are sent to all purchasers in your Rafflebox database.
2. Can I choose when emails are sent?
Rafflebox sends emails using the highest-performing send days and times for your time zone. Send schedules are preset and cannot be customized.
3. Do I need to write any content?
No. You don't need to provide any content. Emails are automatically generated using the information from your raffle.
4. Are the emails customizable?
No. Email templates are standardized and cannot be customized.
Emails automatically include:
- Raffle banner
- Raffle title
- Live jackpot total
- Lottery licence number
5. Who can use Message Center?
Message Center sends automated jackpot reminder emails for standard 50/50 raffles.
Message Center does not send emails for:
- Prize raffles
- Goldrush raffles
- 50/50 add-on draws
- Early Bird prize draws
- Bonus draws
6. Is there a cost for Message Center?
No. Message Center is included with your existing Rafflebox fees.
7. What do the emails look like?
See the example email copy below.
