How to Send a Ticket Confirmation Email

Instructions on resending a ticket confirmation to a purchaser

1. Login to the Rafflebox dashboard.

2. Click on the "ORDERS" icon on the left hand panel.


3. Search for the order you wish to edit by 6-digit order number, email or purchaser name. 


NOTE - Only orders placed in the past 30 days will appear using the basic search. If the order is older than that, you can extend the date range using the Advanced Search tab and selecting Apply.


4. Once the order has been found, select Show Details. When the order opens up select Email Order.